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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sadir Ann Avilucea

Sadir Ann Avilucea

September 24, 2026

5  out of  5
rating by Sadir Ann Avilucea
"The entire staff is courteous, kind, and ready to help."
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Realtor Marisela Carmona-Begay

September 22, 2026

5  out of  5
rating by Realtor Marisela Carmona-Begay
"Always very responsive and attentive. Great agency."
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Isabella Gomez

September 21, 2026

5  out of  5
rating by Isabella Gomez
"Great communication and service! Amy has always been incredibly helpful and responsive."
We responded:
"Thanks Isabella, we appreciate the feedback and agree that Amy is great!"
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Zac Merlyn

September 18, 2026

5  out of  5
rating by Zac Merlyn
"Nothing but good things to say about Ryan and his employees. Especially Amy Landau! She is always super helpful and makes sure I am taken care of. I can't recommend them more!"
We responded:
"Thanks for taking the time to give us feedback, Zac, we appreciate it!"
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Nora Night

September 18, 2026

5  out of  5
rating by Nora Night
"Highly recommended!
I have had nothing but pleasant encounters here that have carried my best interest in mind regarding my insurance coverage."
We responded:
"Thanks, Nora, your review means a lot to us! You nailed the goals we try and accomplish here!"
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Linda Moudy

September 18, 2026

5  out of  5
rating by Linda Moudy
"Ryan Kimbrell has been my agent for at least 15 yrs and probably longer and you can always count on efficiency and help when you need it. His office staff, especially Amy, will always answer questions, give quotes, help with paperwork, and do whatever is necessary to get you on your way. I have both auto and home insurance with them. I have been a state farm customer since I was 18 and now I am 70. I wouldn't have any other insurance since I feel safe with them and know they care about me ."
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Linda Malm

September 18, 2026

5  out of  5
rating by Linda Malm
"Friendly, knowledgeable , attentive to concerns and questions"
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Mike Rice

September 18, 2026

5  out of  5
rating by Mike Rice
"Ryan and Amy both work extremely hard to get you the best insurance possible and it’s done on a timely matter but honesty is there best quality."
We responded:
"Thanks, Mike, we appreciate you. We know Ruidoso is a tough market for insurance, and not always an easy topic - so we appreciate your understanding of some of the tougher aspects of it. "
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Justin Sherwood

September 18, 2026

5  out of  5
rating by Justin Sherwood
"I have worked with Amy and Ryan for a long time and they are great. Always willing to help figure out the best solution for various situations. Very easy to get a hold of and quick to get back information requested."
We responded:
"Thanks Justin, we have appreciated all these years of having you as a customer but also appreciate you as a fellow business owner here in Las Cruces."
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Robert Crecelius

September 17, 2026

5  out of  5
rating by Robert Crecelius
"We have been with Ryan's agency roughly 3 years or more, very professional office. They have answered all our questions or concerns with promptness."
We responded:
"Thanks, Robert, for the review - our goal is to be available to customers and if for some reason we can't be, then to be quick in our response on getting back. We apprecaite you!"
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Ray Horvath Productions

September 17, 2026

5  out of  5
rating by Ray Horvath Productions
"I have been dealing with Amy and Ryan since 2017 and they are amazing. It’s amazing what you can get done when you actually have an agent instead of just a call center that answers if you need honest insurance coverage and you want to be treated like an actual customer and a human being go see Amy and Ryan they will take care of you!!"
We responded:
"Thanks, Ray, for all the years of trust you have put into us. We truly appreciate the kind words, it gives us motivation to keep going strong to help our customers!"
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Edward Swartz

September 16, 2026

5  out of  5
rating by Edward Swartz
"Amy and Ryan are always very helpful whenever I call needing help with my insurance. Great customer service!"
We responded:
"Thanks Edward, we appreciate you for being a great customer all these years!"
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Juan Armijo

September 15, 2026

5  out of  5
rating by Juan Armijo
"I have been a customer for a number of years and always get prompt service from Ryan Kimbrell State Farm Agency staff."
We responded:
"Thanks Juan, we appreciate you being a great customer all these years!"
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Scott Bourne

September 14, 2026

5  out of  5
rating by Scott Bourne
"I got great rates from this agency on both my home and car. However, more importantly, there is a physical officer with real people who will (politely) answer the phone and answer your questions. You can use an app but I want to talk to humans, not AI agents. Thankfully, Ryan and his staff are all real. They give great service and I am very happy with it so far. I have never had to make a claim but I believe they would be as responsive then as they are now when it comes to customer service on the policies I have. Highly recommended."
We responded:
"Thank you, Scott, for the positive review. We do our best to go above and beyond for all our customers - so we appreciate the feedback!"
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Stephanie Araiza

September 11, 2026

5  out of  5
rating by Stephanie Araiza
"Great agency! Fast, friendly, and professional! Always help me and get me in and out their office quickly. Rates are a affordable and they are so willing to find the right coverage for my needs."
We responded:
"Thanks Stephanie, we appreciate you taking time to give us feedback!"
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El Cuhh

September 10, 2026

5  out of  5
rating by El Cuhh
"5 stars. customer service is plain and simple, and friendly!"
We responded:
"Thanks you!"
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Savannah Dunfee

September 10, 2026

5  out of  5
rating by Savannah Dunfee
"Exceptional service! I love working with agent Amy. They always answer the phone and help me when I am in crisis."
We responded:
"Thanks for taking the time to give us positive feedback Savannah, we appreciate you!"
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Ernest Lucero

September 8, 2026

5  out of  5
rating by Ernest Lucero
"Great Service"
We responded:
"Thanks Ernest!"
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Dave Wilson

September 8, 2026

5  out of  5
rating by Dave Wilson
"Ryan’s office provides great personal service! Thank you Amy Landau!!"
We responded:
"Thanks Dave, I couldn't agree more that Amy is a great value to our team!"
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Dan Fuller

September 7, 2026

5  out of  5
rating by Dan Fuller
"I have been with State Farm most of my adult life and have had several different agents . However the Ryan Kimbal agency has been the best! Especially Amy, she is so knowledgeable about State Farm offerings. She has been so very helpful so many times, weather I didn’t understate something or I needed help making a claim, she provided exceptional customer service!!! There are so many choices for insurance now days, but with the customer service I have received, I will never go anywhere else than the Ryan Kimbal Agency!!!"
We responded:
"Thanks Dan, I take that as a big compliment - we appreciate you!"
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Luis Gomez

September 4, 2026

5  out of  5
rating by Luis Gomez
"I’ve had nothing but excellent experiences every time I purchase new car insurance, life insurance, or filing a claim on my car or home policy’s. Amy Landau has taken care of all my needs in a quickly and timely manner and is very knowledgeable I would absolutely recommend her for all your insurance needs."
We responded:
"Thanks Luis, I agree - Amy is great!"
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Joseph Zagone

September 4, 2026

5  out of  5
rating by Joseph Zagone
"Amy is the best Ryan a close second LOL Both have been so easy to contact return phone calls promptly give guidance and come up with solutions. As a Realtor I recomend them 1st"
We responded:
"Thanks Joe, haha I appreciate the kind words!"
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Michael New

September 4, 2026

5  out of  5
rating by Michael New
"Ryan and staff are always understanding, knowledgeable and quick to help. Highly recommended."
We responded:
"Thanks Michael, we appreciate you!"
Profile photo of Ray Silva

Ray Silva

September 3, 2026

5  out of  5
rating by Ray Silva
"This State Farm office is fantastic! I was looking to get something reasonable adding a third vehicle because my previous Farmer's insurance was very expensive. State Farm actually matched the policies for much less. Much more affordable. Amy Moreno was instrumental in helping us switch over. I am impressed and thankful I was matched to this office. Highly recommend!"
We responded:
"Glad Amy was able to help, happy to have you as a customer."
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Raul Moreno

September 3, 2026

5  out of  5
rating by Raul Moreno
"Ryan and his staff are very knowledgeable, extremely helpful and efficient. Recommend this agent to anyone. Customer Service is top-notch."
We responded:
"Thanks Raul, we appreciate you taking the time to give us positive feedback!"